Guides & Playbooks

Building Your First Collection

Kiana Lui 4 min read
A small curated set of dog products laid out together: a leather leash, a bowl of biscuits, a chew bone and a rope toy.

A collection is a short list of products you recommend, grouped around one need, that you can feature on your storefront homepage. To build your first one, pick five to ten products you suggest every week, group them by service, season or pet type, give the group a name your clients would use, add a cover photo, and feature it.

This is part 2 of our storefront basics series. Part 1 covers how to personalize your pet storefront with your logo, banner and colors.

A short list makes it easier for clients to choose

Your storefront opens with the full catalog: more than 200 brands and thousands of products, shipped by the brands straight to your clients (how direct-ship works). That range helps the client who searches for something specific. A collection answers the question your client asked you at drop-off.

Short lists also make choosing easier. In a well-known study by Sheena Iyengar and Mark Lepper, 30% of shoppers who saw a display of 6 jams bought one, compared with 3% of shoppers who saw 24 (Journal of Personality and Social Psychology, 2000).

Start with the products you recommend out loud

Write down the five to ten products you mention most in a normal week: the shampoo you use on the table, the harness you fit in class, the chew you suggest for a teething puppy. These are the items clients ask you to repeat, spell, or text them later.

If a brand you recommend is missing, email the ShopDot team. They contact the brand, and an introduction from you can speed that up.

Group products the way clients ask for help

Most pet pros start with one of three groupings.

Group byExample collectionWorks well for
Service"After Your Groom" — brush, detangler, paw balmGroomers
Season"Winter Walk Kit" — coat, boots, reflective leashWalkers and sitters
Pet type or life stage"New Puppy Starter List" — crate mat, chews, training treatsTrainers and daycares

More ideas came up at ShopDot Live: a collection per training class, staff favorites, and Elsy's "Back to Pet Ownership" for clients returning after a break.

Name the collection the way your clients talk

In your portal, open Collections and select Create collection. Every collection you build lists here, with its status and product count.

The Collections page in the ShopDot portal, with the Create collection button and a list of collections showing status, product count and last updated date.
The Collections page. Each collection can be published or unpublished on its own.

Name it for what the client is trying to do. "Puppy Class Level 1 Supplies" tells a new client exactly why they're looking at it. Names can run to 60 characters, and a shorter one reads better on a phone.

Add a short description: a short line shows on the collection card, and the full text on the collection's page. Then add a cover photo. The editor's own advice is the right one: your own photo works best.

The collection editor with the name Favorite Kitty Delights, a short description, and a cover photo of a sleeping orange cat.
Name, description and cover photo are all required. The counters show how much room you have left.

Add your products, then publish

Open the Products tab and select Add products. Search the catalog or use Filter, and tap the plus on each product you want. A collection needs at least one product before it can go live.

The Add products panel with a search for litter, showing cat litter boxes, litter and a litter bag holder, each with a plus button to add it.
Search the catalog and add each product with the plus button.

When the list looks right, switch Collection status to Published and select Save changes.

Feature it on your homepage

You choose which collections appear under Featured collections on your storefront homepage. In your store designer, add the ones you want clients to see first. Each shows its cover photo, name, description and a Shop collection link, and clients can select View all collections to see more.

A storefront homepage section titled Featured collections, showing two collection cards, Favorite Kitty Delights and Spring Health & Wellness, each with a cover photo, description and a Shop collection link, plus a View all collections link.
What clients see: your featured collections on the storefront homepage.

FAQ

How many products should a first collection have?

Five to ten is a good start. It's easy to scan on a phone, and you can add more anytime.

Can I have more than one collection?

Yes. Your Collections page lists every one you build, and you can publish or unpublish each one on its own.

Who sets the prices in a collection?

The brand. Storefronts show each brand's published retail price.

What if a product I recommend isn't on ShopDot?

Email the team. They contact the brand and work on bringing it on, and an introduction from you can speed that up.

Your next recommendation can live in a collection

Log in, open Collections, and build one this week. For the bigger picture, here's how pet pros earn from the products they recommend.

Log in to build a collection

By Kiana Lui, Community Manager — written from the current ShopDot store designer, with screenshots from a working storefront.

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